Home

Description of response statuses

MessageStatusDescription
OKsuccessRequest completed successfully. There is information on containers and events
SEALINE_HASNT_PROVIDE_INFOsuccessRequest completed successfully. The line replied that nothing was found for this request
SEALINE_CANCELED_SHIPMENTsuccessRequest completed successfully. Shipment cancelled
NO_CONTAINERSsuccessRequest completed successfully. The line did not provide container information
NO_EVENTSsuccessRequest completed successfully. The line provided information on containers, but did not provide information on events
WRONG_PARAMETERSerrorYour request is missing required parameters
WRONG_NUMBERerrorInvalid bill of lading or booking number indicated
WRONG_SEALINEerrorInvalid carrier alpha code (SCAC) specified
WRONG_TYPEerrorThe specified document type is invalid
SEALINE_NOT_SUPPORTEDerrorNo support for this shipping line
SEALINE_TEMPORARY_DISABLEDerrorThe requested shipping line is temporarily disconnected
SEALINE_UNDER_MAINTENANCEerrorSupport for the requested shipping line is in maintenance status
SEALINE_NO_RESPONSEerrorAn error occurred while executing the request. The line is not responding
AUTO_CANT_DETECT_SEALINEerrorWere unable to automatically determine the shipping line
AUTO_CANT_DETECT_TYPEerrorWere unable to automatically determine the type
AUTO_CANT_FIND_INFOerrorCould not automatically retrieve the data requested
API_KEY_WRONGerrorInvalid API key
API_KEY_ACCESS_DENIEDerrorThis API key does not have access to the product
API_KEY_EXPIREDerrorThis API key has expired
API_KEY_LIMIT_REACHEDerrorThis API key has exceeded the limit for the number of requests
API_KEY_RATE_LIMITerrorThis API key has exceeded the allowed request frequency limit
UNEXPECTED_ERRORerrorUnexpected error
Looking for technical help?

Please contact customer support by submitting a case on our Contact us page.