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Limits and Quotas on API Requests#

This document describes the limits and quotas of requesting the Parcel Tracking API.

We put limits and quotas on API requests to protect the system from receiving more data than it can handle, and to ensure an equitable distribution of the system resources. The limits and quotas are subject to change.

General quota limits#

  • 100 requests/20sec per organization.

Requesting additional quota#

To request an increase of the maximum quota amount, please use the Request an IT quote form.

Looking for technical help?

Please contact customer support by submitting a case on our Contact us page.

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